USEFUL CONTACTS/ORGANISATIONS
Below is a list of organisations that can offer help and advice.
Advisory, Conciliation and Arbitration Service (Acas)
Free, confidential and impartial advice on workplace rights and issues.
Tel: 0300 123 1100 Mon-Fri 8am - 6pm
Text Relay: 18001 0300 123 1100
Email: via the online enquiry form
www.acas.org.uk
Association of Personal Injury Lawyers (APIL)
3 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX
For finding lawyers in your area specialising in personal injury, including work-related injury and diseases.
General Enquiries Tel: 0115 943 5400
Email: via the online enquiry form or email: mail@apil.org.uk
Benefits and Financial Support
www.gov.uk/check-benefits-financialsupport
Citizens Advice
Adviceline (England) Tel: 0800 144 8848
Advicelink (Wales) Tel: 0800 702 2020
For free, independent, confidential and impartial advice visit www.citizensadvice.org.uk
Department for Work and Pensions
This government departments are responsible for the welfare, pensions and child maintenance policy. Information can be found Online at www.gov.uk/government/organisations/department-for-work-pensions
Health Education England
Reliable and informative health information sites can help you with a range of issues, such as finding a local GP or dentist, learning more about conditions and also healthy lifestyles.
www.library.nhs.uk/public/
Health & Safety Executive (HSE)
There are numerous ways to contact HSE depending upon your requirements.
Hearing Link
The Grange, Wycombe Road, Saunderson, Princess Risborough, Buckingham, HP27 9NS
For information, advice and support for people with hearing loss and their families.
Call or Text: 01844 348 111
Email: helpdesk@hearinglink.org
www.hearinglink.org
Help Me Quit (Wales only)
Stop smoking services in Wales
Freephone 0800 085 2219
Industrial Injuries Benefit Helpline Tel: 0800 121 8379
LGBT+ Switchboard
At Switchboard we provide an information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity.
Tel: 0800 0119 100
Open 10am - 10pm every day
www.switchboard.lgbt
Living Made Easy
Living Made Easy is brought to you by DLF, the charity previously known as Disability Living Foundation, providing free impartial advice on solutions on gadgets, adaptations and aids to make life easier.
Mind
Mind offers confidential help on a range of mental health issues as well as a range of useful publications. They also provide a special legal service to the public, lawyers and mental health workers. To find your local MIND, go to the website. You can now also find MIND on
Mind Info Line: 0300 123 3393
Mind’s Legal Advice Service:
0300 466 6463
Email: info@mind.org.uk
Motor Accident Solicitors Society (MASS)
Association of solicitors experience in dealing with personal injuries resulted from motor accidents
Tel: 0117 925 9604
Email: enquiries@mass.org.uk
Rethink Mental Illness
Rethink Mental Illness is a charity that believes a better life is possible for people affected by mental illness. For 50 years we have brought people together to support each other. We run services and support groups that change people’s lives and we challenge attitudes about mental illness.
Advice Service -
Freephone: 0808 801 0525
Email: advice@rethink.org
RIDDOR - Report an Accident Online
(This is the Incident Contact Centre website to report an accident or ill health due to work)
All accidents can be reported online but a telephone service remains for reporting fatal and major injuries only.
visit www.hse.gov.uk/riddor to make a report and for more information
Helpline: 0303 123 9999 Mon - Fri 8am - 8pm, Sat 9am - 1pm
Email: helpline@rnib.org.uk or via the online enquiry form
www.rnib.org.uk
RNIB
Advice and assistance for people suffering from sight loss or who have sight problems.
Tel: 0808 808 123
Text: 07360 268 988 (texts are charged at the standard rate)
Relay UK: 18001 then 0808 808 123
Email: contact@rnid.org.uk
Royal National Institute for Deaf (RNID)
Brightfield Business Hub, 9 Bakewell Road, Orten Southgate, Peterborough, PE2 6XU
Advice and support for people who are deaf, hard of hearing or have tinnitus. We want a world where hearing loss doesn’t limit or label people, where tinnitus is silenced and where people value and look after their hearing.
RoSPA - The Royal Society for the Prevention of Accidents
28 Calthorpe Road, Edgbaston, Birmingham, B15 1RP
Tel: 0121 248 2000
Email: help@rospa.com
Smokefree NHS (England only)
To find your nearest NHS stop smoking service call the National Smokefree Helpline
National Smokefree Helpline 0300 123 1044 to speak to a trained adviser
www.nhs.uk/better-health/quit-smoking
Solicitors Regulation Authority
The Cube, 199 Wharfside Street, Birmingham B1 1RN
For advice and information on choosing a solicitor and what to do when things go wrong
Tel: 0370 606 2555
Ethics Helpline 0370 606 2577
Email: via the online enquiry form
www.sra.org.uk
To search the Law Society’s database of solicitors, www.solicitors.lawsociety.org.uk
The Law Society
The Law Society does not provide legal advice to the members of the public. If you require advice use our ‘Find a Solicitor’ website to locate a firm in your area.
findasolicitor@lawsociety.org.uk
Well Aware
Aware Team at The Care Forum will search for information for you. Health and Wellbeing at your fingertips!
Well Aware is a website run by The Care Forum with lots of information about 1,000’s of health, wellbeing and community services.
Tel: 0808 808 5252 - This call is FREE.
Email: via the online enquiry form
www.wellaware.org.uk and try yourself
Further information:
Claiming benefits
Counselling
Employment matters
Have you been injured at work?
Industrial Accidents and Injuries
Industrial diseases
Jargon buster
Maternity and paternity rights and entitlement
Public transport and liability for injury
Redundancy
Useful contacts
